How do I know if I purchased a PPI policy via Northern Rock?
This type of PPI policy was offered via Northern Rock with any mortgage (or secured loan) until June 2009. These policies were optional, so some mortgage customers will not have purchased one, or could have taken out a policy with another provider.
The premium for a secured loan PPI policy would have been paid by monthly Direct Debit to the specific insurance provider. The premium was not included in the monthly mortgage payments paid to Northern Rock (or now NRAM). As a PPI policy holder, you would therefore see a payment leaving your account each month to the insurance provider. This would be in addition to and separate from any payment leaving your account to Northern Rock/NRAM.
If you are unsure of whether you purchased a secured loan PPI policy through Northern Rock, we would first recommend you review your bank statements for the monthly premium which would be paid to Cardif Pinnacle. If you are still unsure, you could contact Cardif Pinnacle direct on 0344 543 1163. Lines are open Monday to Friday from 8.30am - 6pm. Alternatively, you can write to: Cardif Pinnacle, Pinnacle House, A1 Barnet Way, Borehamwood, Hertfordshire, WD6 2XX.